Michelle

Nelson

Student Services Redesign Project Manager, University College Cork

Michelle has 15 years’ experience working in Higher Education in Ireland and abroad. Combining a background in education, administration and project management with her interest in service design and continuous improvement, she is currently working to develop a student-centred service delivery model at University College Cork by re-designing student administrative services.

When Michelle is not mapping student journeys, she can be found exploring exotic parts of the world or pounding the pavements in Cork.