SERVICE DESIGN EXPERIENCE

This is the first event of its kind in Ireland and will be an exciting opportunity for people from all sectors interested in service design and design thinking to meet and share their ideas and experience. Delegates will learn about the innovative and transformative ways that Service Design is having an impact in Ireland and […]

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SERVICE DESIGN CASE STUDIES

A Tale of Two Coffee Shops What makes people choose one coffee shop over another when both offer the exact same coffee for the same price? And what makes them come back, again and again? Here’s a short video explaining why putting people at the heart of the experience, embracing co-creation, and taking a holistic […]

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PRESENTATIONS

  Thank you to all our delegates and speakers ¬†for attending our Service Design Experience last Tuesday.     Birgit Mager, Aline de Araujo Alonso, Service Design Network Louise Downe Head of Design for UK¬†Government, GDS Cat Macauley, Head of User Research & Service Design at the Scottish Government Simon O’Rafferty, EPA Pat McLoughlin, NOAC […]

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